We are deeply concerned about being unable to begin academic activities, for levels 4,5 and 6 despite numerous interventions from our part with the University IT system. Throughout the past weeks, we have been taking into account reports of incomplete registration by students and mediating on their behalf with the relevant authorities. We have been going beyond our duties as Academic staff members round the clock in attempting to resolve this issue, and we can relate to the frustration and the disappointment felt by you, as students eager to continue your studies.
The Department has been liaising with the various administrative bodies regarding payment of student fees not being visible in the system and we had also requested the students submit certain information such as voucher numbers or bank details to resolve this matter.
We would like to assure all our re-registering students that we constantly remind the relevant authorities to sort out the technical issues related to this matter and to enable you to complete registration. We hope that we will soon be able to notify you about a commencement date as we too, are eagerly waiting to begin day schools.
(The Department of Language Studies)